Absolutely not! Give us a call and we will ask specific questions about your home and cleaning needs and give you a good idea and price range without looking at your home.
We provide all cleaning supplies and equipment. If there is something special you prefer we use please let our office know and leave it on the counter for cleaning technician.
Please get in touch with us right away within 24 hours of the cleaning and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by putting the information in your customer dashboard. We recommend you are home at the beginning and end of the cleaning to make sure everything meets your expectations for the initial or a one time cleaning.
We allow a two-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or a pre-determined number of appointments. We ask that you give us a 48 hr notice to avoid any cancellation fees.
Here’s a listing of what gets cleaned in every room of your house during a standard cleaning. You can also request extra items via your customer dashboard.
We bring all of the cleaning supplies and equipment. If there is something special you prefer please let us know at the time of booking so we can notify the cleaning technician.
We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Services” button halfway down the page.
Only one cleaner is sent to your home for recurring service. If you’re on a recurring schedule, we’ll do our best to match you with the same person going forward. For a one time cleaning the number of cleaners depends on the size of your home and availability.
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks, and in-person interviews. We also require significant experience in residential house cleaning to work with us.
